{"id":1375,"date":"2025-11-24T14:33:44","date_gmt":"2025-11-24T14:33:44","guid":{"rendered":"https:\/\/xperience-events.com\/?page_id=1375"},"modified":"2025-11-24T14:41:43","modified_gmt":"2025-11-24T14:41:43","slug":"tcs","status":"publish","type":"page","link":"https:\/\/xperience-events.com\/en\/tcs\/","title":{"rendered":"TCS"},"content":{"rendered":"<div id=\"fws_69e7365258442\"  data-column-margin=\"none\" data-midnight=\"light\" data-top-percent=\"6%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section has-row-bg-color  right_padding_15pct left_padding_15pct right_padding_tablet_10pct right_padding_phone_0px left_padding_tablet_10pct left_padding_phone_0px\"  style=\"padding-top: calc(100vw * 0.06); padding-bottom: calc(100vw * 0.06); --row-bg-color: #000000;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #000000; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding el_spacing_0px inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar-split-heading  font_size_9vh font_size_min_24px\" data-align=\"default\" data-m-align=\"inherit\" data-text-effect=\"default\" data-animation-type=\"line-reveal-by-space\" data-animation-delay=\"0\" data-animation-offset=\"\" data-m-rm-animation=\"\" data-stagger=\"true\" data-custom-font-size=\"true\" style=\"font-size: 9vh; line-height: 9.9vh;\"><h2 >Terms and Conditions of Sale (TCS)<\/h2><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69e73652588b7\"  data-column-margin=\"none\" data-midnight=\"light\" data-top-percent=\"6%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section has-row-bg-color  right_padding_15pct left_padding_15pct right_padding_tablet_10pct right_padding_phone_0px left_padding_tablet_10pct left_padding_phone_0px\"  style=\"padding-top: calc(100vw * 0.06); padding-bottom: calc(100vw * 0.06); --row-bg-color: #111213;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #111213; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding el_spacing_0px inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element  text_direction_ltr\" >\n\t<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">1. Preamble<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">These Terms and Conditions of Sale govern the sale of products (merchandising: t-shirts, hoodies, caps, decoration, miniatures\u2026)<br \/>\nand event tickets (shows, ride-alongs, public or private events) on the Xperience Events website.<br \/>\nAny order implies full acceptance of these TCS.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">2. Orders<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Orders are placed through the website and require the creation of a customer account.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">A confirmation email will be sent after each order.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Xperience Events reserves the right to cancel or refuse any order for legitimate reasons<br \/>\n(out-of-stock product, pricing error, fraud, etc.).<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">3. Prices<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Prices are indicated in euros, tax included.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Delivery fees depend on the weight of the products and follow La Poste\u2019s pricing rules.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Prices may be modified at any time, but orders are charged at the price in effect at the time of validation.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">4. Payment<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Secure payment by credit card or PayPal.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">The order is validated once payment has been confirmed.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">5. Delivery and Ticket Issuance<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem; font-weight: 600;\">Merchandising:<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Delivery via Colissimo or Mondial Relay.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Shipping within 3 days for products in stock, or according to the conditions stated on the product page.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Transport risks are borne by the customer once the package is handed over to the carrier.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem; font-weight: 600;\">Ticketing:<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Tickets are sent by email (e-ticket).<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">No cancellation, refund or modification is possible.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">6. Right of Withdrawal<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Customers have 14 days to exercise their right of withdrawal for physical products only.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Tickets cannot be cancelled or refunded.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">7. Guarantees<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Products: legal guarantee of conformity and hidden defects.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Tickets: liability limited to the issuance and validity of the tickets.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">8. Liability<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Xperience Events cannot be held responsible for damages linked to the use of products or<br \/>\nevents beyond its control (force majeure, cancellation, etc.).<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">9. Personal Data<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">In accordance with GDPR, collected data is used for order processing and customer communication.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem%;\">Customers may exercise their rights of access, rectification or deletion of their data.<\/p>\n<h3 style=\"font-size: 1.25rem; margin-top: 30px; margin-bottom: 10px; color: #ccc;\">10. Applicable Law and Disputes<\/h3>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">French law applies.<\/p>\n<p style=\"margin-bottom: 8px; font-size: 1rem;\">Competent court: the court of the registered office of Xperience Events.<\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Terms and Conditions of Sale (TCS) 1. Preamble These Terms and Conditions of Sale govern the sale of products (merchandising: t-shirts, hoodies, caps, decoration, miniatures\u2026) and event tickets (shows, ride-alongs,...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1375","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/pages\/1375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/comments?post=1375"}],"version-history":[{"count":4,"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/pages\/1375\/revisions"}],"predecessor-version":[{"id":1380,"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/pages\/1375\/revisions\/1380"}],"wp:attachment":[{"href":"https:\/\/xperience-events.com\/en\/wp-json\/wp\/v2\/media?parent=1375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}